Nobody should log in and go hunting to find out something needed them.

So work comes to you instead. Queues rank by the consequence of waiting rather than by age: a three-day-old row with a lapsing ownership claim outranks a twelve-day-old one without.

37 task kindsone owner eachself-closingraised once, not per scan
company · action inbox 37 KINDS
The Action Inbox queue, filterable by task type, with a count of what is open

Real product screens. Figures shown in them are seed data from a demo workspace, not customer results.

Why it works when others do not

Four properties. Drop any one and the queue dies.

01 One task, one owner

Routed to a single person, not broadcast to a team where everyone assumes somebody else has it.

02 Deep-linked

It opens the exact screen with the action loaded, not the module's home page.

03 Self-closing

Do the thing and it closes itself. There is no mark-as-done step to forget.

04 Fires once

Not every time a background scan runs. This is the whole reason people keep reading it.

That last one matters more than it sounds. A queue that re-raises the same item every fifteen minutes trains everyone to stop reading it, and then it is worse than nothing.

The catalogue

All 37 of them. You will never see every one.

Which appear depends on your configuration and your permissions. A recruiter and a finance approver share almost none of this list.

Candidates and intake 12
  • Review new candidate(s)
  • Review ranked shortlist
  • Resolve possible duplicate
  • Confirm classification
  • Review low-confidence résumé
  • Review unparseable résumé
  • Review unreadable JD
  • Review AI-disabled résumé
  • Resolve intake routing conflict
  • Review resurfaced pool candidate
  • Fix Drive connection
  • Review retention sweep
Assessment 3
  • Chase pending assessment
  • Review assessment result
  • Review screening knockout
Interviews 4
  • Confirm interview time
  • Submit feedback
  • Schedule next round
  • Run the next round
Offers and joining 4
  • Ready to offer
  • Chase offer
  • Confirm candidate joined
  • Confirm role close
Agencies and money 10
  • Review submitted candidate
  • Approve / decline agency
  • Decide approval
  • Submission sent back
  • Submission rejected — in-house
  • Invoice ready to raise
  • Approve vendor invoice
  • Review invoice mismatch
  • Invoice disputed
  • Resolve invoice dispute
Administration 4
  • Confirm automated action
  • Automation dispatch
  • Escalate overdue task
  • Act on recommendation
Note Four of these are résumé-quality tasks that used to be undocumented: a low-confidence parse, an unparseable file, an unreadable JD, and one where AI parsing was disabled. Each was quietly costing candidates their scores, which is exactly the kind of thing a queue is for.
Routing

You decide who gets which kind.

Per person or per role, per task kind. The default is sensible; the point is that when a task lands on the wrong desk, that is a setting rather than a support ticket.

The badge is the honest numberThe count beside Action Inbox is open tasks assigned to you, not to your team. If it says three, there are three things only you can clear.
Batch by typeFilter to approvals for one sitting and feedback for another, rather than working a mixed pile.
configuration · task routing PER KIND
Task routing settings, mapping each kind of task to a person or role
One-tap confirmations

“The system just did it” is never an explanation for something that mattered.

Anything consequential an automation wants to do becomes a Confirm task rather than a silent action, and the confirmation is recorded. That rule is enforced in the core, not by a setting somebody can quietly turn off.

30 trigger event typesAutomation rules react to real events. What happens without a human, and what asks first, is yours to set.
Notifications are a different thingThe inbox is work you must do. Notifications are things you may want to know. Ignore a notification and usually nothing happens; ignore a task and something is genuinely stuck.
configuration · automation rules ASKS FIRST
Automation rules settings, showing what runs without a human and what asks first
What this part does not do

Worth knowing before the demo, not after.

It is not a notification feed notifications are things you may want to know
Nothing here is broadcast to a team one owner, so it cannot be everyone's job
No SLA escalation policies you author one overdue escalation, not a policy engine
No mobile app or push notifications in-app and email only
It goes completely static without workers no new tasks, no auto-completion, screens still load
No custom task types the 37 are the catalogue
Book a demo